At The Reef Geeks LLC, your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit thereefgeeks.com or interact with our services.

Information We Collect

We may collect the following types of data when you use our site:

  • Personal Information: Name, shipping address, email, phone number, payment info.
  • Order Data: Products purchased, order history, delivery preferences.
  • Technical Info: IP address, browser type, device info, usage patterns.
  • Optional Info: Coral care preferences or survey responses if provided voluntarily.

How We Use Your Data

  • To process and fulfill your orders.
  • To send transactional updates and shipping notifications.
  • To provide customer support.
  • To improve website performance and personalize your experience.
  • To send promotional emails (only if you opt-in).

Sharing & Disclosure

We do not sell or trade your personal information. We only share it when:

  • Necessary to complete orders (e.g. with shipping providers).
  • Required by law or legal process.
  • With trusted partners who help operate our website or business (under strict confidentiality).

Cookies

Our site uses cookies to enhance your browsing experience. These small files help remember preferences and optimize performance. You can disable cookies in your browser settings.

Data Security

We implement industry-standard measures to protect your data from unauthorized access. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age. If you believe we have collected such data, please contact us so we can remove it.

Your Choices

  • Opt out of marketing emails via the unsubscribe link.
  • Request access, updates, or deletion of your personal data by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated revision date. Continued use of our site implies acceptance of those changes.

Contact Us

Questions or concerns? Reach out anytime:

  • Email: customerservice@thereefgeeks.com
  • Phone: 866-435-1107